BBB Accredited Business since

InterGlobe Communications

Phone: (718) 967-7280 Fax: (718) 967-7282 View Additional Phone Numbers 101 Tyrellan Avenue, Staten Island, NY 10309 http://www.nyigc.com/


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that InterGlobe Communications meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for InterGlobe Communications include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on InterGlobe Communications
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 01, 1996 Business started: 01/01/1992 in NY Business incorporated 01/01/1992 in NY
Type of Entity

Corporation

Business Management
Mr. Alfred G. Mayerhoff, President
Contact Information
Principal: Mr. Alfred G. Mayerhoff, President
Business Category

TELEPHONE EQUIPMENT & SYSTEMS DEALERS TELECONFERENCE SERVICE TELEPHONE COMPANIES TELEPHONE SERVICE-LONG DISTANCE TELECOMMUNICATIONS EQUIPMENT/DISABLED

Alternate Business Names
Inter Globe Communications Island Marketing, Inc.

Additional Locations

  • 101 Tyrellan Avenue

    Staten Island, NY 10309

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

12/16/2014 Billing/Collection Issues | Read Complaint Details
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Additional Notes

Complaint: The account was closed. There is a credit balance of 8.78. I have been waiting months for the refund.

Desired Settlement: Just want my refund.

Business Response:  Refund checks are provided once several billing cycles following the cancellation have completed to allow for any missed usage to bill on the account.

The customer's refund check for $8.87 has been mailed out as of 12/**/2014.


4/25/2014 Problems with Product/Service | Complaint Details Unavailable