This Business is not BBB accredited

Medidenta International, Inc.

Fax: (718) 565-6208 View Additional Phone Numbers 39-23 62nd St., Woodside, NY 11377 http://www.medidenta.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Medidenta International, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Additional Complaint Information

This firm has not responded to our request for basic information.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Medidenta International, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 23, 2000 Business started: 01/01/1944 in NY Business incorporated: 04/22/1970 in NY
Type of Entity

Corporation

Business Management
Mr. Robert Achtziger, President Mr. Brian Shea, VP Sales & Marketing
Contact Information
Principal: Mr. Robert Achtziger, President
Customer Contact: Ms. Margaret Bruce, VP Operations
Principal: Mr. Brian Shea, VP Sales & Marketing
Business Category

SURGICAL APPLIANCES & SUPPLIES DENTAL EQUIPMENT & SUPPLIES

Alternate Business Names
Medidenta.com

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    39-23 62nd St.

    Woodside, NY 11377

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/27/2014 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: ordere d products on the website. during the order process, a pop up ad appeared offering a discount if certain conditions were met. these conditions concerned precious metals. the conditions were met . i have emailed, and called numerous times to the vendosr involved to secure the discount on m*********y order. , and medidenta rep, ***********, *******. promises by mr. gianni have reulted in no response and *** does not respond at all. i believe since this involves precious metals , i can involve some government agencies.

Desired Settlement: send the appropriate check for the appropriate amount, for the appropriate order as advertised. this would be about $110.

Consumer Response: Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.

***** ***** did contact me.  upon returning his call, ***** aggresively, and offensively berated me.  his opening remark was quote, "you can call the dogs off," plus some other false accusations.  he did send the check.  i've always had apprehensions about precious metal dealers who work through the mail or who i do not have favorable recommendations for.  ***** will definitely continue this thought for me.  his association with your home page may lead others to the conclusion that his poor business procdures is a reflection of medidenta


Sincerely,

*************