This business is not BBB accredited.
Emergency Plumbing Co., Inc.
Phone: (631) 244-8882 Fax: (631) 218-1911 View Additional Phone Numbers 1431 Church St Unit D, Bohemia, NY 11716
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This business is not BBB accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Emergency Plumbing Co., Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
These agencies may include:
Suffolk County Consumer Affairs
725 Veterans Memorial Highway, Building #340, Hauppauge NY 11788
Phone Number: (631) 853-4600
Type of Entity
PLUMBING CONTRACTORS PLUMBING DRAINS & SEWER CLEANING SEWER CONTRACTORS SEWER INSPECTION HEATING CONTRACTORS
THIS LOCATION IS NOT BBB ACCREDITED
1431 Church St Unit D
Bohemia, NY 11716 (631) 244-8882 Directions
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Additional Phone Numbers
- (631) 218-1900(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: Emergency Plumbing Co., Inc. failed to honor written contract agreement by refusing to remove old oil tank after installing new gas heating equipment. Plumber left open oil line from oil tank haphazardly on the floor near burner. Plumber abandoned the job knowing full well that a valve above a $2,000 computer (that he just installed), used to run the boiler efficiently, was dripping and continues to drip slowly onto computer. Plumber installed the new piping surrounding the boiler for the gas conversion. Plumber also admitted one of the flush valves was stripped and promised to replace it. Plumber also installed a brand new water heater with a noticeable dent in it but failed to inform me of the dent resulting in a somewhat damaged piece of equipment. Plumber also removed/confiscated from my home, without permission, the older piece of equipment that was being replaced and was only 3 years old. He did not ask permission to take my property. 9 text messages and one phone call went unanswered by this plumber.
Desired Settlement: I want the job completed as per the written contract. Emergency Plumbing was paid in full.
Better Business Bureau: