BBB Accredited Business since

All Around Moving Services Company, Inc.

Phone: (212) 781-4118 Fax: (877) 892-0146 View Additional Phone Numbers 419 Lafayette Street, New York, NY 10003 View Additional Email Addresses http://www.allaroundmoving.com



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BBB Accreditation

A BBB Accredited Business since

BBB has determined that All Around Moving Services Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for All Around Moving Services Company, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

5 Customer Reviews on All Around Moving Services Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 5

Additional Information

BBB file opened: April 10, 2008 Business started: 06/01/2003 in NY Business incorporated 04/27/2006 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

U.S. Department of Transportation
1200 New Jersey Ave, SE, Washington DC 20590
http://www.dot.gov/
Phone Number: (202) 366-4000

Federal Motor Carrier Safety Administration
U.S. Department of Transportation, 1200 New Jersey Avenue SE, Washington DC 20590
http://www.fmcsa.dot.gov/
Phone Number: (800) 832-5660

Type of Entity

Corporation

Business Management
Ms. Smadar Dayan, President
Contact Information
Principal: Ms. Smadar Dayan, President
Business Category

MOVERS MOVING SERVICES-LABOR & MATERIALS STORAGE-HOUSEHOLD & COMMERCIAL MOVERS - OFFICE MOVING & STORAGE COMPANY RELOCATION SERVICE


Customer Review Rating plus BBB Rating Summary

All Around Moving Services Company, Inc. has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 419 Lafayette Street

    New York, NY 10003

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

10/2/2014 Billing/Collection Issues | Complaint Details Unavailable
9/4/2014 Problems with Product/Service | Complaint Details Unavailable
11/22/2013 Delivery Issues | Read Complaint Details
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Additional Notes

Complaint: DO NOT USE ALL AROUND MOVING SERVICES! All Around Moving was hired to handle my interstate moving needs from New York City to Oakland Park, Florida All Around Moving picked up my belongings on Monday August *** and delivered them to my apartment home 20 days later-(Yes you read this part right 20 days later) On Sunday August **** the truck arrived with my belongings/move. I hired this company only because after talking with a representative of the company a woman by the name of ***** she highly emphasized that the moving company was Highly rated by the BBB and claimed that they were the official movers of NYC's Mayor Michael Bloomberg and NYC City Hall. How much do I painfully regret ever listening to this "fluffed up" and misleading truth about "All Around Movers" and their unprofessional staff. They did not even do the move themselves they hired a second or "middle man" to do the moving and transporting the goods a company by the name of ADVANTAGE MOVING & STORAGE SERVICES, INC. A Art piece/painting was never delivered to my home and it looks like they lost the item and never to be found .

Desired Settlement: WHAT IS THE STATUS OF MY CLAIM?????

Business Response: Dear ****** ****,
We received your letter regarding a complaint by *** ***** ** ********. Our job reference Number : *******,

Customer called us to arrange his long distance moving services. We did so. After items were delivered, customer said that one poster is MISSING. There is no specific record on movers inventory list that indeed this poster was picked up by them, as movers label each item and item.

He claimed after reporting missing, that the driver STOLE the poster. We urged him to file for a police report and let them find out.

However by law, carrier assigned for the job, Advantage Moving & Storage, offered customer thru their claim department a compensation  worth  $60.00, for the missing/stolen  poster, as per rules and regulation by DOT for damaged or missing items.

Customer doesn't want to accept their settlement offer of $60.00. He claimed he purchased the poster 19 years ago (1994) and paid for the poster $200.00, but he has no receipt either to proof that, as he said to us. Therefore he's complaining to you.

We believe he received a good settlement offer that should n't be refused, considering the purchase was made 19 years ago.

Thanks,

Customer service


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Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

5 Customer Reviews on All Around Moving Services Company, Inc.
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
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