BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that LifeFone meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for LifeFone include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||6|
Business ManagementMr. Ronald Maggio, President
Alternate Business NamesLife Fone MSS Electronics, Inc.
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Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
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BBB Reporting Policy
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Additional Phone Numbers
- (914) 948-0282(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
Problems with Product/Service
Read Complaint Details
Complaint: I found Lifefone on the internet and requested via the internet information on their medical alert. The information was mailed to me and within two weeks, the company has been calling our house every single day with a recording stating that our equipment has already been paid for and they are going to come out to our house and install it. I cannot tell them not to stop calling and harassing my elderly mother and me because it is a recorded message.
Desired Settlement: PLEASE get these awful people to take our number off any and all calling lists they have and leave us alone!!! *** ***** ****** ** ###-###-####.
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved
|2/1/2012||Problems with Product/Service|
|1/4/2012||Problems with Product/Service|
|9/15/2011||Problems with Product/Service|
|8/9/2011||Problems with Product/Service|