BBB Accredited Business since
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We Got Lites caters to homeowners,
designers, builders, remodelers and developers. Established in 2004,
WeGotLites, Inc. provides a wide variety of items from
chandeliers trimmed with Swarovski Crystals to one-of-a kind lighting fixtures,
and ceiling fans, sconces, flush mount/semi flush mount
and outdoor lighting. We also carry a variety of home accent pieces and furnishings
for any room.
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A BBB Accredited Business since
BBB has determined that We Got Lites meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for We Got Lites include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 6 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMs. Lana Seidman, VP of Sales & Operations Mr. Lasha Maisuradze, Director of E-Commerce Mr. Joshua Marshal , Cheif Executive Officer
Products & Services
We Got Lites sells the following brand(s): All
We Got Lites offers the following product(s): Home Accent, Home Decor, Lighting Fixtures
Method(s) of PaymentVisa, Mastercard, American Express, Certified Check, Wire Transfer and Cash
Refund and Exchange PolicyReturn Policy:
· Items are eligible for return within 30 days of receipt of shipment. Absolutely no returns will be accepted after 30 days; please inspect your shipment upon receipt.
· Only un-installed items, returned in their original packaging, are eligible for return.
· All returned merchandise must be in excellent condition and must be free from scratches and/or defects
· Please address all return requests via email to email@example.com or by telephone at
(866) 415-4837. All return packages must have a Return Merchandise Authorization (RMA) number. Items returned without an RMA number will not be accepted.
· Manufacturer’s restocking fees may apply to returned items.
· Returns to our warehouse will be inspected for damage. Should it be determined that the damage was as a result of poor packaging of the return, the buyer may be subject to a damage fee. We suggest that insurance be purchased on the return item to ensure no further costs on the items.
· Aladdin Light Lift, Inc. items cannot be returned. This includes all Aladdin Light Lifts, Aladdin Light Lift Parts and Accessories.
· If your item was delivered via freight, your return may be subject to a freight pick up fee which will be deducted from your return.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview