This business is not BBB accredited.

Lateja Contractors and Landscaping Inc.

Phone: (914) 762-6735 Fax: (914) 432-5950  


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Lateja Contractors and Landscaping Inc. include:

  • Failure to respond to 1 complaint(s) filed against business
  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Lateja Contractors and Landscaping Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 22, 2011 Business started: 12/01/1996 in NY Business incorporated 06/15/2004 in NY
Type of Entity

Corporation

Contact Information
Principal: Mr. Nestor Delmonte, Owner
Business Category

LANDSCAPE CONTRACTORS LANDSCAPE DESIGNERS HOME IMPROVEMENTS MARBLE & GRANITE INSTALLATION, STONEWORK FABRICATION

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

12/15/2014 Guarantee/Warranty Issues | Read Complaint Details
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Additional Notes

Complaint: La Teja signed a contract to do the planting and landscaping at a new building located on ******* ****** ******* ********* ** ****** The shrubs died after less than 2 months. The owner told me he doesn't want to talk to me and hasn't replaced them.La Teja signed a contract to put in a new sidewalk for the same building. He did half and asked for 65% payment, for which I obliged. He then quit because I wasn't hiring him for different work that needed to be done.La Teja signed a contract to do the foundation and footings of the same building. The contract states the work done will be OSHA compliant. His work ended getting criticized for safety by the village building department numerous times and was cited with numerous OSHA violations, which forced OSHA to issue a stop work order.La Teja installed drainage pipes that collapsed within a few months due to shoddy work and inferior product quality. I had to pay a licensed plumber to remove the old material and install new pipes.

Desired Settlement: Pay the cost to replant the shrubs - $1200.Pay the 15% of the sidewalk contract he collected but shouldn't have - $2,000.Pay the cost to get the plumber to redo the drainage pipes - $2800.So, $6,000 total forgiving the safety infractions.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Lateja Contractors and Landscaping Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)