Click for BBB Rating on 24 Hour Fitness

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that 24 Hour Fitness meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for 24 Hour Fitness. BBB Serving San Diego, Orange & Imperial Counties has the full report as that BBB handles all complaints for 24 Hour Fitness.

Additional Information

BBB file opened: September 22, 2009 Business started: 06/13/1983
Business Category


Additional Locations

  • 136 Crosby Street

    New York, NY 10012 (212) 918-9811

  • 153 East 53rd Street

    New York , NY 10022 (212) 401-0660

  • 15926 Jamaica Ave

    Jamaica, NY 11432

  • 1675 Sunrise Hwy

    Bay Shore, NY 11706

  • 1720 Sheepshead Bay Rd

    Brooklyn, NY 11235

  • 1921 86th St

    Brooklyn, NY 11214

  • 2163 Tilden Ave

    Brooklyn, NY 11226

  • 225 Fifth Avenue

    New York, NY 10010 (212) 271-1002

  • 245-24 Horace Harding Expressway

    Douglaston, NY 11362

  • 2503 Grand Concourse

    Bronx, NY 10468

  • 298 W 231st St

    Bronx, NY 10463

  • 400 East Fordham Road

    Bronx, NY 10458 (718) 924-2994

  • 5205 Fashion Drive

    Nanuet, NY 10954 (845) 501-4316

  • 589 Tuckahoe Rd

    Yonkers, NY 10710

  • 7528 Queens Blvd

    Elmhurst, NY 11373

  • 8002 Kew Gardens Rd

    Kew Gardens, NY 11415

  • 945 Kings Hwy

    Brooklyn, NY 11223


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on 24 Hour Fitness
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)