This Business is not BBB accredited

Appliances & Video Overseas NY.com

Phone: (212) 447-2008 Fax: (212) 242-8144 View Additional Phone Numbers 246 8th Avenue  Fl 3, New York, NY 10011 View Additional Email Addresses http://www.avony.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Appliances & Video Overseas NY.com include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Appliances & Video Overseas NY.com include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Appliances & Video Overseas NY.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 01, 1995 Business started: 09/01/1981 in NY Business incorporated: 09/01/1981 in NY
Type of Entity

Corporation

Business Management
Mr. Amar Chadha, President
Contact Information
Principal: Mr. Amar Chadha, President
Business Category

ELECTRONIC EQUIPMENT & SUPPLIES-DEALERS APPLIANCES-MAJOR-DEALERS

Alternate Business Names
Avony.com

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    246 8th AvenueFl 3

    New York, NY 10011 (212) 447-2008

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

4/23/2015 Advertising/Sales Issues | Read Complaint Details
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Additional Notes

Complaint: This company runs a scam falsely advertising items in ****** Marketplace. They advertise 2 items for slightly less than 2 times the price of 1 item but will only ship you 1 of them. Then they will offer you to return the item at your own cost which will likely not be worth your while because of the high shipping cost. The order # here is ORDER # *** - ******* - ******* for "Bundle 2 items: Cucina Pro 1446 bubble waffle maker (acucraft acupwr usa plug kit)". Only ONE of this was shipped. Furthermore, this was advertised and sold as new when in fact this is an open box item.

Desired Settlement: I would like a refund on 1/2 the amount paid since only 1/2 the order was received.

Consumer Response: Better Business Bureau:

At this time, I have not been contacted by Appliances & Video Overseas NY.com regarding complaint ID ********.

Sincerely,

***** ***

4/16/2013 Delivery Issues | Read Complaint Details
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Additional Notes

Complaint: I bought a dishwasher from this company last summer. It was months late being delivered. I finally got the dishwasher sent to Square Deal Shippers to ship it to my Caribbean house. The dishwasher was installed and never worked. The plumber, the architect, the contractor, the electrician and the plumber all concluded that the recirculating pump was not working. We sent *** ***** the model number and part number of the pump in December. He was supposed to order the pump for us. I have still not received the pump and he won't talk to me or give me any idea when the pump will be delivered and although I call him almost every day he hangs up on me. I paid about $1000 for the dishwasher plus $300 shipping plus $400 duty to get it to my house and it never worked. *** ***** will not stand behind the product he sold me and refuses to help get the pump for me.

Desired Settlement: If I don't get the pump I will have to take *** ***** to small claims court. He has been totally unresponsive or helpful and refuses to even talk to me. I want the pump delivered to my shipper, Square Deal Shipping in Brooklyn so I can ship it to my house.

Consumer Response: Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID *******, and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

***** ******