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Metropolitan New York, Long Island, and the Mid-Hudson Region

This Business is not BBB accredited

Farella Electric Inc.

View Additional Phone Numbers 3502 Quentin Road  Suite 1, Brooklyn, NY 11234

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Description

This firm provides residential and commercial electrical contracting services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Farella Electric Inc. include:

  • Failure to respond to 1 complaint filed against business

Factors that raised the rating for Farella Electric Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Farella Electric Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: December 12, 2005 Business started: 01/01/1997 in NY Business incorporated: 01/01/1997 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NYC Department of Buildings - NYC
280 Broadway, 3rd floor, , New York NY 10007
http://www.nyc.gov/buildings
Phone Number: (212) 566-5000

Business Management
Mr. Michael Farella, President
Contact Information
Principal: Mr. Michael Farella, President
Business Category

ELECTRIC CONTRACTORS

Licensing

NYC Department of Buildings electrician license 11394


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    3502 Quentin RoadSuite 1

    Brooklyn, NY 11234

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Types of Complaints Handled by BBB

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  • Advertising or Sales
  • Billing or Collection
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  • Delivery
  • Guarantee or Warranty

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BBB Complaint Process

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Additional Phone Numbers

  • (718) 256-8560(Phone)
  • (718) 256-8560(Phone)
  • (718) 256-0515 (Fax)
  • (718) 256-0515 (Fax)
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Complaint Detail(s)

8/25/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Farella electric completed the work just fine but their second half of the job was abandoned. The second half of the job consisted of notifying ConEd that the job was complete and to schedule an appointment to have the work inspected, hopefully approved so the 110 line can be converted to a 220 line. I don't know if he went out of business or is just avoiding his customers or just myself. His phone is out of order and I am stuck with this 110 line and no electrician.

Update 7/**/13: I filed a complaint with the BBB against Farella electric in April 2013 regarding a failure to complet an electric upgrade. That complaint number was *******. Mr. Farella failed to complete the upgrade for two reasons. The first he admitted in dropping the ball but the second reason is that he claims that ConEd is suffering from a back log and refuses to respond to his inquiry. I continuosly called him but his phone was temporarily disconnected. He did not respond to my inquiries until I filed complaint #*******. Soon after that he called me and apoligized and said he if working on it and that he has ten other jobs also waiting. He again blamed ConEd for most of the problem. A few weeks ago he called and claimed that ConEd called him and arranged and appointment to inspect his work. He asked if he could come by that day and meet with the inspector. He showed up twenty minutes late but ConEd never showed up. Again he blamed ConEd for everything. I do not believe that ConEd is that busy or that unprofessional.

Desired Settlement: I wish I could figure a way to settle this. I am notifying customers to be careful who you hire. I would like the BBB to intercede and help me rectify this problem . I cannot afford to hire another electrician to do the job I paid *** ******* to do. Thank you in advance for any assistance you may be able to provide.