This Business is not BBB accredited
Farella Electric Inc.
View Additional Phone Numbers 3502 Quentin Road Suite 1, Brooklyn, NY 11234
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This firm provides residential and commercial electrical contracting services.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Farella Electric Inc. include:
- Failure to respond to 1 complaint filed against business
Factors that raised the rating for Farella Electric Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
NYC Department of Buildings - NYC
280 Broadway, 3rd floor, , New York NY 10007
Phone Number: (212) 566-5000
Business ManagementMr. Michael Farella, President
NYC Department of Buildings electrician license 11394
THIS LOCATION IS NOT BBB ACCREDITED
3502 Quentin RoadSuite 1
Brooklyn, NY 11234 Directions
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Additional Phone Numbers
- (718) 256-8560(Phone)
- (718) 256-8560(Phone)
- (718) 256-0515 (Fax)
- (718) 256-0515 (Fax)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: Farella electric completed the work just fine but their second half of the job was abandoned. The second half of the job consisted of notifying ConEd that the job was complete and to schedule an appointment to have the work inspected, hopefully approved so the 110 line can be converted to a 220 line. I don't know if he went out of business or is just avoiding his customers or just myself. His phone is out of order and I am stuck with this 110 line and no electrician.
Desired Settlement: I wish I could figure a way to settle this. I am notifying customers to be careful who you hire. I would like the BBB to intercede and help me rectify this problem . I cannot afford to hire another electrician to do the job I paid *** ******* to do. Thank you in advance for any assistance you may be able to provide.