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      Country
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          Find a Location

          LaptopMD has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • LaptopMD

              247 W 38th St Rm 602 New York, NY 10018-0208

            • LaptopMD

              248 W 35th St Rm 1205 New York, NY 10001-2505

            Business ProfileforLaptopMD

            Computer Repair
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Laptop MD is a full-service computer repair company specializing in laptop, desktop, tablet, and smart phone repairs as well as data recovery.

            Business Details

            This is a multi-location business.

            Find a Location

            LaptopMD has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • LaptopMD

                247 W 38th St Rm 602 New York, NY 10018-0208

              • LaptopMD

                248 W 35th St Rm 1205 New York, NY 10001-2505

              BBB File Opened:
              7/11/2008
              Years in Business:
              24
              Business Started:
              9/6/1999
              Business Incorporated:
              3/22/2011
              Type of Entity:
              Corporation
              Alternate Business Name
              • LaptopMD+, Inc.
              Business Management
              • Mr. Arthur Zilberman, President
              Contact Information

              Principal

              • Mr. Arthur Zilberman, President

              Customer Contact

              • Mr. Arthur Zilberman, President
              Additional Contact Information

              Fax Numbers

              • (718) 701-1949
                Primary Fax

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/28/2021

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I left EXPLICIT instructions to install an exact replacement of the existing motherboard. Instead, I got a no-name brand from China that cost less than $100. No surprise that the computer was overheating and shutting down. Returned the computer to get the specified motherboard. Even went so far as to find the EXACT motherboard on the internet with Laptop MD on the phone. On top of the $479 I already paid, I stupidly paid another $300. Once again, they ordered a different no-name motherboard. Needless to say, the computer keeps shutting down. I called and emailed them again. I was assured that they would be ordering the originally specified motherboard. Now - The con artists won’t answer my emails or phone calls. I don’t have a working computer and I’ve been conned out of $749. Tried to initiate a chargeback, but LapTop MD declined to refund me the money because too much time has passed - this all began in December 2020. See attached image for further details.
              Read More

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Local BBB

              BBB Serving Metropolitan New York

              BBB Reports On

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