This Business is not BBB accredited
Carl-Fern Auto Service Station, Inc.
Phone: (631) 981-9181 View Additional Phone Numbers 285 Main Street, Holbrook, NY 11741
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Carl-Fern Auto Service Station, Inc. include:
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for Carl-Fern Auto Service Station, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementMr. Carlos Ribeiro, Owner
AUTO REPAIR & SERVICE
THIS LOCATION IS NOT BBB ACCREDITED
285 Main Street
Holbrook, NY 11741 Directions
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Additional Phone Numbers
- (631) 467-9727(Phone)
- (631) 981-9188(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: Hi my name is ***** and I'm from *******. I bought a car in the us though a friend in **** ******. He took car to get repainted at a excessive price of 6000$. We told the body shop several times that this is a show car that was going to get exported to *******. So the work had to perfect and that's why I wanted to pay that extra price for it. When my friend picked up the car it looked pretty good but he's not a mechanic. He shipped the of to me in *******, believing that he's trusted bodyshop had done a top quality job but no. The job is just ridiculous done. It looks like it's painted in a driveway, full of dust, screws missing, cracked paint and a lot more. I have videos and pictures of it. We now contacted the bodyshop but just said it was not he's problem. He new that the car was exported and he just collected the payment, cheating me and my friend. My question now is what can we do? I now have to get it sanded and repainted. Also get new parts at a much higher cost. I'm looking at a cost of 13.500$ to get it redone because the car is unsellable. Hope u can help. Regards *****
Desired Settlement: Refund the total amount. He destroyed more than he did good. Nothing is useable!!!
Better Business Bureau: