This Business is not BBB accredited
Argyle Auto Service
Phone: (631) 539-9782 Fax: (631) 539-9785 199 Little East Neck Road, Babylon, NY 11704
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Argyle Auto Service include:
- Failure to respond to 1 complaint filed against business
Factors that raised the rating for Argyle Auto Service include:
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Type of Entity
AUTO REPAIR & SERVICE
THIS LOCATION IS NOT BBB ACCREDITED
199 Little East Neck Road
Babylon, NY 11704 (631) 539-9782 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
Read Complaint Details
Complaint: I cannot tell you the poor quality of service I received from this place today. *** the owner was so nasty and treated me like dirt. My car is on its way to my dealer for service, where I should have went in the first place. He refused to work with ****** ***** in West Islip, they had the part readily available. He said he wouldn't work with them and would wait until Monday to get my car to the Port Jefferson Dodge dealer that he deals with. And while he accepts credit cards, he refused to allow me to pay my bill over the phone to release my car and further said he would only accept cash payment from "people like me". With my 2 year old daughter I had to take a taxi to go to the bank to get cash to go pay him. Otherwise he threatened to lock my car up and would additionally charge me daily storage fees on top of that. He ended up charging me for the tow $50 for a .7 mile tow and $85 for diagnostics plus tax. He didn't even fix my car. This is not how people should be treated.
Desired Settlement: I would like a refund for the $85 diagnostic charge and tax charge of $11.64. I am hoping my warranty may cover the $50 tow fee otherwise I would like to be redunded for that as well. I would also like to be refunded the $21 I had to pay for a taxi since *** refused to accept payment "from people like me" over the phone.
Better Business Bureau:
Hi, I am trying to complete the I did not hear from this business but it is not allowing me to type into the body and it is a required field. Can you assist?Sincerely,
BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.