Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Solar Alternatives, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSolar Alternatives, Inc.

    Solar Energy Equipment Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/9/2008

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Solar Alternatives helps homeowners and businesses lower energy costs through solar power installations and energy efficiency improvements. Our engineers and certified analysts determine the exact solution for each facility to maximize savings and value with free initial consultations. 

    Products & Services

    Solar PV Electric, Solar Tesla Battery Backup, Residential and Commercial Solar Shingles, Commercial Solar Rooftop, Ground Mount Commercial Solar, Energy Efficiency Insulation and HVAC Improvements, Lighting and Motor Efficiency Improvements, Solar Engineering Services

    Business Details

    Location of This Business
    5804 River Oaks Rd S, Harahan, LA 70123-2155
    BBB File Opened:
    10/15/2008
    Years in Business:
    17
    Business Started:
    1/1/2007
    Business Incorporated:
    1/1/2007
    Accredited Since:
    10/9/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    45
    Additional Contact Information

    Fax Numbers

    • (504) 267-1663
      Other Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/12/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    back June **** they came and cleaned my system. they informed me my system had to be hooked up via interne, because comport is only one that an diagnose problems. Ordered part came in. they came a week after the part arrived, but the informed me mt inverter went so, and all covered under warrantee. Call when it came in. 3 months roll by and they disconnect solar panels in Nov. 2023 ad made numerous call ad left message's part is in. he .Calling 3 to 4 times a day. finally after 4 days **** answers phone and tells me he has bad news he had to lay off employee s that lived near me ding my job 3 days ago and he wil call back. Then a be leave his name is ** was taking over my case. he call same day telling me hat they would come and do warrantee work but wanted $1200.for them to come and finish job. I told him could not afford $1200.. he told me to try and find someone to do the job, and turned solar panels in June 2023. call him back. so i hired 1 he just laid off, the came hooked it up and turned panels back on in at2023. Then he told me it would cost me$ 649. for gas money to come out and do warrantee work which was hook up it to internet .another month of arguing with him he call and informed he he had it approved as warrantee work cost me would be nothing. The sent someone out who han no idea what he was doing and after walking around my house for 2 hours, he informed he could not do anything and was here to pick up a check. now when i cal them no ine not even office the mor office returns or answers phone and send ****
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John K

    5 stars

    04/08/2024

    I normally don't leave reviews, but this situation deserves the post. I worked with ***** ****** with ADT solar.He took care of me through and through. ADT went out of business on the solar side.. ***** stayed in contact with me over the months that past that ADT did nothing. ***** was hired on with Solar Alternatives, where we still stayed in contact... great person.. He helped me tremendously.. here I was stuck with a ADT contract that was doing nothing in 8 months.. I canceled my contract with ADT and signed up with him with Solar Alternatives. Best decision I ever made, 1 he took care of my family and I but followed through with a better deal than ADT could offer. He then place me with ***** ****s project coordinator.. Also great person that helped my family and I more than expected. My panels and batties were installed in lease than a month vs 8 months with ADT and nothing. Thank you Solar Alternatives..

    Solar Alternatives, Inc. Response

    04/09/2024

    Thank you Mr Kollar for your kind words and your trust. We appreciate our wonderful clients and employees and the effort to gain clean energy independence!

    Local BBB

    BBB of Greater New Orleans Area

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.