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          DuraMed, Inc. has 1 locations, listed below.

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            Business ProfileDuraMed, Inc.

            Medical Equipment

            Contact Information

            1015 24th St

            Kenner, LA 70062

            Visit Website
            (504) 467-4057

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1015 24th St, Kenner, LA 70062
            BBB File Opened:
            6/6/2008
            Years in Business:
            29
            Business Started:
            2/23/1995
            Business Started Locally:
            2/23/1995
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            18
            Business Management
            • Mr. Ricky DeCastro, Owner
            Contact Information

            Principal

            • Mr. Ricky DeCastro, Owner

            Customer Contact

            • Mr. Ricky DeCastro, Owner
            Additional Contact Information

            Fax Numbers

            • (504) 467-4053
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/27/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            For some reason I cant get any help. I had a repairman come and replace some parts on my power wheelchair, when he did that, there were other things that needed to be replaced, a battery charger, replacement pad for cushion, left leg support, I called a month or so later and was told they were still waiting on parts. I let them know that I really needed the battery charger at least. I was going to be in the area so I called and was told that I could maybe come get the charger myself but somehow that fell through. I called back a few more times over a couple of months and was told the same thing. Then I called about a month later and was told the most ridiculous thing, I was told there was no order. I asked for a manager to call me and it never happened. Now another month later and they wont answer my calls at all. I know its me that they arent answering because I called from a different number and they answered
            Read 2 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Anthony M

            03/11/2024

            I requested supplies because Im going on vacation and will run out of filters and nasal pillows before I get back. I was told it was to early I would have to wait a month. I told ************ would be gone for 2 months and that I would run out of supplies and would have to stop using my CPAP. ***** said that would be up to me. Who wants to deal with this , no common sense !!!!
            Read 4 More Customer Reviews

            Local BBB

            BBB of Greater New Orleans Area

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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