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Find a Location

Pro-Auto Repair, Engine and Transmission Shop Slidell has 1 locations, listed below.

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    Business ProfileforPro-Auto Repair, Engine and Transmission Shop Slidell

    Car Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    AUTO CAR AND TRUCK BRAKES AND SUSPENSION REPAIRS, AUTOMOTIVE CAR AND TRUCK A/C - AIR CONDITIONING SERVICE AND REPAIR, AUTOMOTIVE CAR AND TRUCK OIL CHANGES, TUNE UPS, AND 30/60/90k (A,B,and C) MILEAEGE SERVICES , we offer car oil and transmission fluid and filter changes using caster oil in regular or synthetic blend, the option is yours. We also perform a variety of car engine tune ups including spark plug replacement, ignition wire replacement, distributor cap and rotors, ignition coil replacements and much more. The benefits of these Car maintenance are to improve performance, gas mileage, and longevity of your vehicles engine life. We look forward to your business., UTOMOTIVE CAR AND TRUCK CHECK ENGINE LIGHT ELECTRICAL AND COMPUTER DIAGNOSTICS AND REPAIR, UTO ENGINE COOLING SYSTEM REPAIR AND SERVICE, ENGINE TIMING CHAIN / BELT REPAIR AND REPLACEMENT, AUTOMOTIVE ENGINE AND TRANSMISSION REPAIRS, SALES, SERVICE, AND REPLACEMENT / INSTALLATION

    Business Details

    Location of This Business
    1684 Old Spanish Trail, Slidell, LA 70458
    BBB File Opened:
    7/2/2010
    Years in Business:
    15
    Business Started:
    4/1/2009
    Business Incorporated:
    3/10/2009
    Type of Entity:
    Corporation
    Number of Employees:
    4
    Alternate Business Name
    • Professional Auto Engines and Complete Car Repair
    Business Management
    • Mr. Shawn P. Berger, Manager
    Contact Information

    Principal

    • Mr. Shawn P. Berger, Manager

    Customer Contact

    • Mr. Shawn P. Berger, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In September 7th my truck break down on th I-12 going east. Transmission fluid was spread under the truck and was evident ones I check the stick. I stay the whole night sainting for a shop to open. At 7:30 am I contact the ************************************** because good reviews on ****** and it was the closed that specialized in ************s. They just ask what happened and I made clear I was not a professional mechanic. They decide just to change the pipes and the battery. They never charge for ************ fluids. I pick up the truck around 4pm and decide to resume my trip at 7 pm after resting in a hotel close by. After 20 miles from the hotel the speedometer went to zero and the abs and break light went on, also the power in the ************ was lost. I could stop on a gas and filled with ************ fluid. After 3 hours running in low gear I could went back to the shop and leave the truck. In the morning the shop called me and tell me that the ************ wasnt working. Even than the ************ was working properly the first 20 miles and I could drive the night before. The shop was full of Jasper ************ awards and official dealer. When My warranty representative talk to the shop, they mention they already buy a ************ from somewhere else even giving me the warranty of 100k miles or 3 years. They change the tranamission from some oder company, not new as mention on the phone call and never mention this avoid the Jasper ************. They took several days even when the promise to deliver the truck by Monday at noon. I stay on a hotel for several days, suffering from mosquitos, bedbugs, and running out of my diabetis medication. Because I start having health problems I had to take a flight back to home in another state. At 4:45 pm after visiting the shop without receiving any calls for update, I was mention the truck will be ready until the next day. After a discussion on the phone for several dollars more than quote at the first.Continue

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Charles H

    1 star

    08/10/2021

    I had some work done by this company and it had nothing to do with the door. I picked up my car and went around the block and realized that my door was broken. I went back to the office to complain that now my driver side wont open from the inside. The mechanic said he did not do it and it was fine when he worked on my car, he then said it must been my fault. The owner then said I could leave it and he could give me an estimate for fixing what they broke. After being called a liar, I then left and vow to never return and warn every body about them! Professional Auto engine

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