BBB Business Review

BBB Accredited Business since

Renaissance Doors, LLC

Phone: (504) 344-6994 Fax: (504) 733-3456

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We are a full service door and millwork supplier to serve all you residential needs. We carry a large selection of front entry doors in wood and fiberglass, we also stock mouldings such as baseboards, casing, trim and crown. We also sell all types of interior doors in wood and hollow or solid core Masonite. We are a door specialty shop with the expertise you need but a price that you can afford. Please check out our selections of stair parts, hardware, columns and specialty mouldings to give your home that custom look.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Renaissance Doors, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Renaissance Doors, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Renaissance Doors, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 14, 2008 Business started: 01/01/2006 in LA Business started locally: 01/01/2006 Business incorporated: 11/21/2005 in LA
Type of Entity

Limited Liability Partnership (LLP)

Contact Information
Principal: Mr. Matthew Durish, Owner
Business Category


Products & Services

Renaissance Doors, LLC sells the following brand(s): Better Home Products Hardware, Bravura Hardware, Crown Heritage Stair Parts, Delaney Hardware, H B and G Columns, Masonite Doors, ThermaTru Doors

Renaissance Doors, LLC offers the following product(s): Attic Stairways, Crown Base Casing, Custom Cypress or Cedar Doors, Doors, Fir Doors, Mahogany Doors, Mouldings, Pine Doors, Shutters, Trim, Vinyl Exterior Railings, Windows

Method(s) of Payment
Checks, Cash, Visa, MC, Discover.
Refund and Exchange Policy
Refunds allowed on stock merchandise if product is in new condition with all packaging up to 30 days from purchase date. Exchanges allowed on standard items up to 90 days from purchase date. Special Ordered items are non-returnable.

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.


Thank you for your feedback!

Help us improve by taking our survey.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

Find a LocationX

  Change Location
Show Only Accredited Locations