BBB Business Review

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BBB Accredited Business since

Renaissance Doors, LLC

Phone: (504) 344-6994 Fax: (504) 733-3456

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We are a full service door and millwork supplier to serve all you residential needs. We carry a large selection of front entry doors in wood and fiberglass, we also stock mouldings such as baseboards, casing, trim and crown. We also sell all types of interior doors in wood and hollow or solid core Masonite. We are a door specialty shop with the expertise you need but a price that you can afford. Please check out our selections of stair parts, hardware, columns and specialty mouldings to give your home that custom look.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Renaissance Doors, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Renaissance Doors, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Renaissance Doors, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 14, 2008 Business started: 01/01/2006 in LA Business started locally: 01/01/2006 Business incorporated 11/21/2005 in LA
Type of Entity

Limited Liability Partnership (LLP)

Contact Information
Principal: Mr. Matthew Durish, Owner
Business Category


Products & Services

Renaissance Doors, LLC sells the following brand(s): Better Home Products Hardware, Bravura Hardware, Crown Heritage Stair Parts, Delaney Hardware, H B and G Columns, Masonite Doors, ThermaTru Doors

Renaissance Doors, LLC offers the following product(s): Attic Stairways, Crown Base Casing, Custom Cypress or Cedar Doors, Doors, Fir Doors, Mahogany Doors, Mouldings, Pine Doors, Shutters, Trim, Vinyl Exterior Railings, Windows

Method(s) of Payment
Checks, Cash, Visa, MC, Discover.
Refund and Exchange Policy
Refunds allowed on stock merchandise if product is in new condition with all packaging up to 30 days from purchase date. Exchanges allowed on standard items up to 90 days from purchase date. Special Ordered items are non-returnable.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.