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            Business ProfileforGlobal Storage

            Storage Units

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company's business is Self Storage – Household/Commercial

            Business Details

            BBB File Opened:
            9/22/2010
            Years in Business:
            19
            Business Started:
            1/1/2005
            Business Management
            • Mr. Sujay Thakur, Registered Agent
            Contact Information

            Principal

            • Mr. Sujay Thakur, Registered Agent

            Customer Contact

            • Mr. Sujay Thakur, Registered Agent
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Renting a storage unit

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/16/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            December 12, 2021 we called Global Storage and asked if they had a 15x30 ft. unit. They stated that they did. On December 13, 2021 upon arriving to the facility I was told they did not have a 15x30, and that they have not had one available for 3 months. I settled on a smaller unit and I paid via debit card for a 15x15 storage unit. I paid a prorated about of $119.90 for the remainder of the month. The very next day I found a storage facility that had the actual size that I needed. We had not moved anything into the unit at Global Storage. We had not even secured the unit with a lock. I called back and spoke with the manager who stated that regardless of this circumstance he would not refund me any of my money. I was willing to pay him a prorated amount for the 2 days that I had kept the unit from other potential renters. However, he was very rude and stated "there is no way you are getting your money back." Since this interaction I looked at reviews, which I should have done prior. Lesson learned and I see now that this man has wronged so many hard working people. I hate to see this type of business being conducted in my neighborhood or hard working, middle class, blue collar, mainly people of color who are needing support and kindness in the form of integrity and honesty. This person has no place running a business if this is how he makes him money.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving New Mexico and Southwest Colorado

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