BBB Business Review

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This business is not BBB accredited.

Sensation Spas of Nevada Inc.

Phone: (505) 897-6410 Fax: (505) 897-6905 View Additional Phone Numbers 2440 Willow Rd, Arroyo Grande, CA 93420 ! There is an alert on Sensation Spas of Nevada Inc. !

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This Company's business is Hot Tub and Spa Wholesale Dealers

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Sensation Spas of Nevada Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to some complaints presented by the Bureau. Although in some cases the company failed to respond to complaints.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sensation Spas of Nevada Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 23, 2005 Business started: 07/30/1999 Business started locally: 07/30/1999
Type of Entity


Business Management
Mr. Randall Haval, General Manager Mr. Dave Maddox, President
Contact Information
Customer Contact: Mr. Randall Haval, General Manager
Business Category

Spas & Hot Tubs - Supplies & Parts

Business Management

In July of 2008, per Randal Havall, Sensation Spas of Nevada changed their business name to Diamante Spas of Albuquerque. Sensation Spas of Nevada had the same President, Dave Maddox, with the same location and same phone number as Diamante Spas of Albuquerque. Dave Maddox is listed as the President with the Navada Secretary of State for the Domestic Corporation in the qualifying state of Nevada. BBB has a separate report on Diamante Spas of Albuquerque, which can be accessed at the following link:


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.