BBB Business Review

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BBB Accredited Business since

University of Phoenix-NM Campus

Phone: (505) 821-4800 Fax: (505) 821-5551 5700 Pasadena Ave NE, Albuquerque, NM 87113

Click for BBB Rating on University of Phoenix-NM Campus

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Educational Degree Programs

BBB Accreditation

A BBB Accredited Business since

BBB has determined that University of Phoenix-NM Campus meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for University of Phoenix-NM Campus. BBB of Central, Northern & Western Arizona has the full report as that BBB handles all complaints for University of Phoenix-NM Campus.

Additional Information

BBB file opened: July 03, 1985 Business started: 01/01/1974 in NM Business started locally: 01/01/1974
Type of Entity

Sole Proprietorship

Business Management
Ms. Nora Saadeh, University Relations Specialist Ms. Andrea Anaya, Director of Finance Ms. Cara Atencio, Campus Director for NM Campus Mr. Randy Lichetenfield, Vice President Ms. Nancy McDonald, Director of Academic Affairs Anthony Ortez, Associate Director of Enrollment Mr. Bill Pepicello, President
Contact Information
Principal: Ms. Nora Saadeh, University Relations Specialist
Business Category

Schools - Academic - Colleges & Universities

Alternate Business Names
The University of Phoenix, Inc.
Business Management



BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.