BBB Business Review

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Description

Our services include Leak Repair, Inspection / Diagnostics, Preventative Maintenance, Corrective Repair, Service Contracts, Roof and Wall Renovation and Roof Replacement.  

Roofcare is a full-service commercial roofing contractor that specializes in extending the life of existing roofing systems as a cost-efficient and sustainable alternative to premature roof replacement. In other words, we help our customers manage their roofing assets more effectively and believe roof replacement should only be utilized as a last resort.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Walter Parker Co LLC dba RoofCARE meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for The Walter Parker Co LLC dba RoofCARE include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Walter Parker Co LLC dba RoofCARE
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 16, 2008 Business started: 04/01/2008 in NM Business started locally: 06/01/2006
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

New Mexico Construction Industries Division
PO Box 25101, Santa Fe NM 87504-5101
http://www.rld.state.nm.us/construction
Phone Number: (505) 476-4700
Fax Number: (505) 476-4615
rldcid@state.nm.us
The number is 356472.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jonathan Small, Marketing Director
Contact Information
Principal: Mr. Jonathan Small, Marketing Director
Business Category

Roofing Contractors

Products & Services

The Walter Parker Co LLC dba RoofCARE sells the following brand(s): APOC, Carlisle SynTec Systems, Garland, Hydro Stop, Tremco, RPM Int., Uniflex, United Coatings, Versico

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Major Credit Cards, Checks, Cash
Alternate Business Names
RoofCARE RoofCARE of Albuquerque, LLC RoofCARE of Las Cruces, LLC
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.