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Find a Location

Heritage Roofing, LLC has 1 locations, listed below.

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    Business ProfileforHeritage Roofing, LLC

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/31/2019

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    3311 Carlisle Blvd NE, Albuquerque, NM 87110-1650
    BBB File Opened:
    4/7/2015
    Years in Business:
    9
    Business Started:
    2/11/2015
    Business Incorporated:
    1/13/2015
    Accredited Since:
    1/31/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    2
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    9:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Mr. Uvaldo Morales, Owner
    • Mr. David Williams, Co-Owner
    Contact Information

    Principal

    • Mr. Uvaldo Morales, Owner

    Customer Contact

    • Mr. Uvaldo Morales, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    see attached We built a new home in 2004. It has a metal roof with two dormers on front and two dormers on back. In 202 we started to have a leak when it rained. The leaks were in the vacinity of the front of the dormers, Heritage Roofing advertised they repaired roofs and warranteed they work for five years. ***** ********, project estimator for Heritage, examined our roof on 7/27/2020 and said the cost to repair would be $1842. We agreed to have him do the repairs. -He did repairs in July, 2020 -We continued to have roof leaks when it rained result in damage to the interior of the home -We called ***** repeatedly. Left messages. And he finally responded. -He did additional repairs in 2021. -We continued to have roof leaks. -We called ***** repeatedly. Left messages and he finally responded on November 11, 2022 he showed up with another worker. Did additional repairs and requested $200 for the workers efforts which we reluctantly paid him. -***** told us the worker would return in the spring of 2-23 to do additional repairs and to not call *****. The worker never showed up or called us -The roof still leaks
    Read More

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brenda C

    5 stars

    02/08/2024

    Awesome service! Thank you. I work in real estate and have never met roofers that actually are professional and provide good, quality workmanship but these guys do and it was almost unbelievable. Hiring roofers has always been a scary task because you never know what you're going to get and it's usually really bad. But these guys are good. ***** is such a sweet guy and does so much for the customer. He's professional and knowledgeable. I just can't say enough good things. I'm recommending them to everyone I meet. If you're looking for a new roofing company, give these guys a call, interview them, and see what you think. I think you'll be pleasantly surprised :)

    Local BBB

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