At-a-glance
Related Categories
Overview
Roofing-Shingles, Metal, & Duro-Last
Fasha and soffit
Seamless Gutters 5" & 6".
Business Details
- Location of This Business
- 123 E McGaffey St, Roswell, NM 88203-5550
- BBB File Opened:
- 7/22/2004
- Years in Business:
- 20
- Business Started:
- 7/18/2003
- Business Started Locally:
- 1/1/2003
- Business Incorporated:
- 7/18/2003
- Accredited Since:
- 8/12/2004
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Number of Employees:
- 15
- Business Management
- Mr. John Leatherman, President
- Mrs. Stephanie M Tyler-Guerin, Office Manager
- Contact Information
Principal
- Mr. John Leatherman, President
Customer Contact
- Mrs. Stephanie M Tyler-Guerin, Office Manager
- Additional Contact Information
Fax Numbers
- (575) 623-2691Primary Fax
Email Addresses
- Primary
- (575) 623-2691
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/10/2021
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Just rec'd an invoice from Do-Right Roofing of Roswell NM. I NEVER requested NOR signed ANY contract to tarp over my skylites from hail damage. I ONLY requested their "FREE" estimate of roof damage. If this invoice is NOT completely rectified and completely removed, I will file in Small Claims court as soon as possible.
Updated received 9/15/21
I received a call Monday morning, September 13th, 2021 from Do-Right Roofing, and spoke with a Mr. L*********, who was responding to my Friday VM to his company regarding the attached Invoice/Bill. He stated it was “”not a bill”” and I corrected him and told him the document most certainly indicated it was a bill. He said “”just to forget about it, we’ve been really busy here lately.”” He then stated “”Oh, I see it now, it’s the previous owners bill”” and I told them the owner was deceased and I was the new owner of the property.”” He responded with “”Don’t worry about it, it was their bill then!”” I responded that I wanted the invoice discharged and needed it to be in writing, because he could sell his business and then I could potentially have an outstanding invoice attached to my property, preventing or causing a delay in the sale of y property at some point in the future. Mr. L********* then said, “I’m not giving you ****!” and hung up on me. End of call.
Again, I did not sign a contract nor request the “tarping” of my skylights. I called on this company for free estimate and this is what I got (see enclosed) in the mail on Friday, September 10th, 2021. I did not accept their bid, as another bid came in lower. This invoice is totally unacceptable and I want, in writing, this invoice is to be completely discharged, so I don’t have any future issues with a bill from this company, ever. Indeed Do-Right Roofing, Inc. had the previous owner’s name on the invoice but the date is a current date and the person on the invoice died over 2.5 years ago.
Mr. L*********’s rude and expletive comments were totally uncalled for and unprofessional to say the least.
Enclosure/Attachment: Invoice #****; Do-Right Roofing, Inc. Lic #*****
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Stephanie T
07/04/2023
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