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This business is not BBB accredited.

Dex One

Phone: (505) 828-1800 Fax: (505) 823-2297 View Additional Phone Numbers 5600 Wyoming Blvd NE Ste 100, Albuquerque, NM 87109 http://www.dexmedia.com


Click for BBB Rating on Dex One

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Directory Guides


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


BBB Complaint Information

Find aggregate BBB complaint information for Dex One. BBB of Eastern North Carolina has the full report as that BBB handles all complaints for Dex One.


Additional Information

BBB file opened: July 23, 1984 Business started: 01/01/1984 Business started locally: 01/01/1984 Business incorporated 05/12/2006 in
Type of Entity

Corporation

Business Management
Mr. Shane Hale, Executive Claims Manager Mr. Kevin Jones, Acting Director
Contact Information
Customer Contact: Mr. Kevin Jones, Acting Director
Business Category

Publishers - Directory & Guide

Alternate Business Names
Dex Media Dex One Corporation Qwest Dex
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.