BBB Business Review

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BBB Accredited Business since

Santa Fe Vacation Rentals

Phone: (505) 982-3966 Fax: (505) 919-7089 View Additional Phone Numbers 462 Acequia Madre Apt 4, Santa Fe, NM 87505 http://www.santafevacationrentals.com


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Description

Property management company located in Santa Fe, New Mexico; vacation rentals,short term furnished rentals, long term furnished, unfurnished 12 month rentals, and home tender


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Santa Fe Vacation Rentals meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Santa Fe Vacation Rentals include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Santa Fe Vacation Rentals
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 21, 2010 Business started: 06/21/2010 in NM Business started locally: 06/21/2010 Business incorporated 06/21/2010 in NM
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

New Mexico Real Estate Commission
5200 Oakland Ave NE, Albuquerque NM 87113
http://www.rld.state.nm.us/boards/Real_Estate_Commission.aspx
Phone Number: (505) 222-9820
Fax Number: (505) 222-9886
leemcdaniel@state.nm.us
The number is 14829.

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Donna Jones White, Owner/Qualifying Broker
Contact Information
Principal: Ms. Donna Jones White, Owner/Qualifying Broker
Business Category

Property Management

Products & Services

Santa Fe Vacation Rentals offers the following product(s): Management of homes in Santa Fe, NM, Reservations for vacation rentals, 30 day furnished rentals, long term (12 Months) unfurnished rentals.

Method(s) of Payment
Cashiers Check, Visa, MasterCard, American Express
Refund and Exchange Policy
See Terms and Conditions at www.santafevacationrentals.com
Alternate Business Names
Santa Fe Vacation Rentals, LLC
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.