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Find a Location

Dona Ana Properties, LLC has 1 locations, listed below.

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    Business ProfileforDona Ana Properties, LLC

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This Company's business is Property Management, Residential Sales, Commercial Sales, Residential Sales, Commercial Leasing, Residential Leasing, Land Sales, New Home Construction Sales

    Business Details

    Location of This Business
    3850 Foothills Rd Ste 12, Las Cruces, NM 88011-4632
    BBB File Opened:
    4/25/1991
    Years in Business:
    39
    Business Started:
    1/1/1985
    Date of New Ownership:
    5/1/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 625 for this business, issued by New Mexico Real Estate Commission

    These agencies may include:

    New Mexico Real Estate Commission

    5200 Oakland Ave NE

    Albuquerque NM 87113

    (505) 222-9820

    Fax: (505) 2229886

    http://www.rld.state.nm.us/boards/Real_Estate_Commission.aspx

    BBB records show a license number of 18607 for this business, issued by New Mexico Real Estate Commission. The expiration date of this license is 12/31/2024.

    These agencies may include:

    New Mexico Real Estate Commission

    5200 Oakland Ave NE

    Albuquerque NM 87113

    (505) 222-9820

    Fax: (505) 2229886

    http://www.rld.state.nm.us/boards/Real_Estate_Commission.aspx

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Dominic Boutelle, Broker
    Contact Information

    Principal

    • Mr. Dominic Boutelle, Broker

    Customer Contact

    • Mr. Dominic Boutelle, Broker
    Additional Contact Information

    Fax Numbers

    • (575) 526-4466
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I put in a maintenance request on June 13th for our swamp cooler to be fixed because it was not working like it used to and it is hot. 2 days later and a technician was assigned. On the 15th I was called by the tech and was told that they needed someone home so I said my husband would be home on Friday the 17th and he said he would be back to fix it. Nobody ever came so I then put in my second request because my first request was labeled as completed, which it was not. A tech was assigned on the 20th and I have not been contacted again nor has the issue been resolved. It’s the summer, it’s hot. I have a toddler that gets heat rash from high temperatures and his skin has been acting up since it has been so hot inside our unit. I have emailed the landlord and made several calls to the office, none of which have been answered. This is not a small inconvenience that we could wait on. We pay our rent on time, our rent includes having the air conditioner functioning correctly. It’s not ok that we haven’t had this issue resolved or that we haven’t even been contacted about this.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ivory H

    1 star

    04/04/2022

    By far the worst property management company weve ever been in business with. They are rude, the will raise their voice and argue with you, and hang up the phone on you if they answer the phone. Ive had the same maintenance issues and it still hasnt been fixed, not theyre charging me for a maintenance call that hasnt even been properly fixed. I have been trying to get a hold of someone in the office for the past week and no luck. Now they sent an email to my husband and I threatening to vacate us if the maintenance balance isnt paid. ******* the manager is rude and his wife that is the front desk clerk is also rude and will hang up the phone on you. DO NOT RENT FROM THIS COMPANY.

    Local BBB

    BBB Serving New Mexico and Southwest Colorado

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