Business ProfileforBruni Karr Rental & Management Agency

Bruni Karr Rental & Management Agency, Albuquerque, NM managed my rental property for ten years from 2012 until tenant left and property put on sale in 2022. Located at *** ****** *** *** ************ ** *****. Bruni Karr documented itemized charges of $9,330 to the vacating tenant for cost of miscellaneous damages and repairs beyond normal wear and tear. Bruni Karr also informed me that if tenant did not pay, Bruni will employ a collection agency to recover charges. Despite repeated contacts that I have made (including certified mail in December 2022), Bruni Karr has not responded. A brief chronology 26 May 2022: Bruni Karr letter to former tenants with itemized list of charges for $9,330. 26 May 2022: ******* ******** (Bruni Karr) e-mail to me that Bruni has contracted with new collection agency. I was to be informed when the tenant information has been forwarded to the new collection agency. 23 August 2022: I called and spoke to "****" (last name unknown) who said he was a Bruni manager. I complained of no updates, including name of new collection agency. He informed me ******* ******** no longer worked there. He will call back after reviewing files. After waiting several weeks, I called him back. He said the same thing. Will review files and call me back. (Never received call or any other reply) 30 December 2022: I sent a certified mail to Bruni Karr summarizing my efforts to get Bruni to provide status and recover charges. The letter mentioned that the damages would have been minimized if Bruni had performed annual property inspections, including preparing report (with photos) for which they had added $50 per year in a 17 February 2017 contract letter. I never received any report or picture between 2017 and 2022. (Certified letter was received by Bruni Karr 3 January 2023* ** ****** ******* ******** ****** **** **** **** **** ******