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          Find a Location

          New Mexico Foot & Ankle Institute has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • New Mexico Foot & Ankle Institute

              4343 Pan American Fwy NE Ste 234 Albuquerque, NM 87107-6834

            • New Mexico Foot & Ankle Institute

              4801 McMahon Blvd NW Ste 235 Albuquerque, NM 87114-5478

            • New Mexico Foot & Ankle Institute

              8300 Carmel Ave NE Ste 501 Albuquerque, NM 87122-3125

            Business ProfileforNew Mexico Foot & Ankle Institute

            Podiatrist
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company's business is Trauma, Reconstructive, Sports Medicine, General Foot Care and Diabetes.

            Business Details

            This is a multi-location business.

            Find a Location

            New Mexico Foot & Ankle Institute has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • New Mexico Foot & Ankle Institute

                4343 Pan American Fwy NE Ste 234 Albuquerque, NM 87107-6834

              • New Mexico Foot & Ankle Institute

                4801 McMahon Blvd NW Ste 235 Albuquerque, NM 87114-5478

              • New Mexico Foot & Ankle Institute

                8300 Carmel Ave NE Ste 501 Albuquerque, NM 87122-3125

              BBB File Opened:
              11/20/2006
              Years in Business:
              21
              Business Started:
              7/1/2002
              Business Incorporated:
              5/15/2002
              Type of Entity:
              Corporation
              Business Management
              • Dr. Nathan D. Ivey, President
              • Dr. Jonathan Williamson, Associate
              • Ms. Jennifer Reed, Director of Operations
              Contact Information

              Principal

              • Dr. Nathan D. Ivey, President

              Customer Contact

              • Ms. Jennifer Reed, Director of Operations
              Additional Contact Information

              Fax Numbers

              • (505) 880-1002
                Primary Fax
              • (505) 899-3533
                Other Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/17/2023

              Complaint Type:
              Billing/Collection Issues
              Status:
              Answered
              I had some custom made orthotics made a while back here & loved them. I needed the top redone &was going to pay $75 to have them shipped back to the manufacture. Somewhere between the doctors office & the company that makes them they were lost. I was told the company would remake them for free and they did. The cushion top where the heal goes did not stay attached to the plastic. I saw the doctor & I mentioned the problem with my orthotics (that I did hot have with me @ the time). He said the top should not have come off and he would send it back to them to get it redone for free. My husband was in the office with my doctor when he said this. As soon as I could drive again, I dropped off the orthotic. My doctors assistant glued them herself and did a poor job (picture attached). These are not wearable. My heel will hit the plastic in the back & I will get blisters. There is tacky glue coming out between the plastic orthotic & the cover, and the top wasn’t pulled back to the location where it was originally to protect my heel. I did not accept them back in that shape. I received a call a week or 2 later from the assistant saying she had spoken to the Dr and the plastic is always exposed like that (it is not) and if I wanted it repaired further I would need to pay the $75 to have the top redone because there is only a 30 day warranty. That is not what I was told. I would like them to do what my doctor told me & my husband in person. That they will be sent back and the top redone for free. I was told I needed to speak to the manager @ was told again that I would need to pay $75 to have the top redone. Again, this is NOT what I was told. I was told there would be no fee because it the glue was not done right. I have had multiple orthotics for years before and never had this issue with the glue not holding on the entire heel.
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              Customer Reviews

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