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Find a Location

Valdez Brothers Plumbing & Heating, LLC has 1 locations, listed below.

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    Business ProfileforValdez Brothers Plumbing & Heating, LLC

    Plumber

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Plumbing Contractors

    Business Details

    Location of This Business
    350 Nicklaus Dr SE, Rio Rancho, NM 87124-4132
    BBB File Opened:
    2/23/2007
    Years in Business:
    20
    Business Started:
    7/28/2003
    Business Started Locally:
    7/28/2003
    Business Incorporated:
    1/30/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 363116 for this business, issued by New Mexico Construction Industries Division. The expiration date of this license is 10/31/2024.

    These agencies may include:

    New Mexico Construction Industries Division

    PO Box 25101

    Santa Fe NM 87504-5101

    (505) 476-4700

    Fax: (505) 4764615

    http://www.rld.state.nm.us/construction

    Type of Entity:
    Corporation
    Alternate Business Name
    • Valdez Brothers & Son Plumbing & Heating
    Business Management
    • Mr. Richard Valdez, Owner
    Contact Information

    Principal

    • Mr. Richard Valdez, Owner

    Customer Contact

    • Mr. Richard Valdez, Owner
    Additional Contact Information

    Fax Numbers

    • (505) 873-0411
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/23/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    RICHARD C

    1 star

    09/21/2022

    UPDATE 9/20/2022 PLUMBERS SET AN APPT FOR TODAY AT 10am TO ***** MY FRONT YARD FOR CITY INSPECTION OF THEIR PREVIOUS WORK.PLUMBERS NO SHOW N NO PHONE CALL FOR THEIR NO SHOW.FOLKS STAY AWAY FROM VALDEZ PLUMBING.I CALL THEM NSP NO SHOW PLUMBING...I WOULD NOT RECOMMEND THIS COMPANY AT ALL!!!.ABSOLUTELY THE WORST PLUMBING COMPANY I HAVE EVER WORKED WITH.DO NOT USE THEM. DO NOT BE TAKEN ADVANTAGE OF LIKE THEY DID TO ME.The plumbers they sent were completely clueless.The lead plumber, upon arrival asked DO YOU HAVE A PRV? I informed him that I do not know what that is (I am not a plumber). His response was THEN YOU DO NOT HAVE ONE.I called them to install a water flow unit in my toilet tank.Once installed I was informed that now the water line to the toilet tank was leaking and needed to be replaced. The plumber told me to shut off the main water line for the whole house, which I did. With the new water line to the toilet tank installed the plumber told me to reopen the main water line for the whole house. Once reopened now we have: NO WATER FOR THE WHOLE HOUSE!!Additional plumbers showed up at the house to assess the problem. The lead plumber (WHO IS CARRYING A GUN UNDER HIS SHIRT) said that the ***** for the main water line for the whole house was bad and needed to be replaced. They replaced the ***** and still: NO WATER FOR THE WHOLE HOUSE!!!The lead plumber stated that their must be ice stuck in the water line from the water meter to the house. I told him that can't be because I had water in the house at 11am this morning PLUS, it's 56 degrees out and was 38 degrees last night. The lead plumber used an air compressor to blow out the line. When that didn't work the lead plumber provided water and asked that I boil it on the stove with me telling him again that it can not be ice in the line. After pouring hot water down the line still: NO WATER FOR THE WHOLE HOUSE.After this FIASCO the owner of the company came to my house and advised me that "I W

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