BBB Business Review

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BBB Accredited Business since

Town & Country Plumbing Heating Cooling, LLC

Phone: (505) 292-5856 ., Albuquerque, NM 87109

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 We offer a wide range of plumbing, heating and cooling services to meet your every need.
We deliver professional, high quality services for our customers by specializing in maintenance, repair and replacement of: Air Conditioners, Rooftop Gas/Electric Packaged Units, Condensers & Coils, Split Systems, Swamp (Evaporative) Coolers, Swamp to Refrigerated Air Conditioning Conversions, Furnaces, Indoor Air Quality Equipment, Thermostats, Humidifiers, Floor Furnaces, Wall Heaters, Space Heaters, Garage Heaters, Boilers, Hot Water Baseboard Heating, Radiant Heating, Carbon Monoxide Testing, Sprinklers, Water Heaters, Tank Less Water Heaters, On Demand Water Heaters, Recirculating Hot Water Units, Drain Cleaning, Sewer Lines, Whole House & Point of Use Water Filtration Systems, Water lines, Gas Lines(Natural & LP), Toilets, Urinals, Sinks, Tubs, Showers, Faucets, Valves, Garbage Disposers, Water Softeners, Red Tag Repairs, Gas System (Mercury) Tests, Mobile Home Services etc.  Give us a call!

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Town & Country Plumbing Heating Cooling, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Town & Country Plumbing Heating Cooling, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Town & Country Plumbing Heating Cooling, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 16, 2011 Business started: 07/06/1987 in NM Business started locally: 07/06/1987 Business incorporated 06/07/2006 in NM
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

New Mexico Construction Industries Division
PO Box 25101, Santa Fe NM 87504-5101
Phone Number: (505) 476-4700
Fax Number: (505) 476-4615
The number is 365575.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Nelson J. Wingerd, Owner
Contact Information
Principal: Mr. Nelson J. Wingerd, Owner
Business Category

Plumbers Plumbing - Renovation & Repair Water Heaters - Repairing Water Main Contractors Bathroom Remodeling Bathroom Remodeling - Walk-In Tubs Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Hydronic Heating Radiant Heating In-floor Heating Heating & Air Conditioning - Filters Garbage Disposal Equipment - Industrial & Commercial Valves - Repairing Manufactured Homes - Repair & Service Air Conditioning Repair Heating Equipment & Systems Cleaning & Repair Furnace Sales & Service Fiberglass - Bathtubs & Showers Boilers - Repair & Cleaning Heat Pumps Heating Contractors


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.