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Find a Location

Roto Rooter of Albuquerque has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRoto Rooter of Albuquerque

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/10/1992

    Years in Business: 50

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Licensed Plumbing Repairs, Sewer, Drain Cleaning Services

    Business Details

    Location of This Business
    731 Rankin Rd NE, Albuquerque, NM 87107-2109
    BBB File Opened:
    8/5/1981
    Years in Business:
    50
    Business Started:
    1/1/1974
    Business Incorporated:
    12/8/2004
    Accredited Since:
    6/10/1992
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 91523 for this business, issued by New Mexico Construction Industries Division. The expiration date of this license is 1/31/2026.

    These agencies may include:

    New Mexico Construction Industries Division

    PO Box 25101

    Santa Fe NM 87504-5101

    (505) 476-4700

    Fax: (505) 4764615

    http://www.rld.state.nm.us/construction

    Type of Entity:
    Corporation
    Alternate Business Name
    • Hudcorp, Inc./Roto Rooter Services
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Matthew Hudson, President
    • Mr. Kirk Andres, Operations Manager
    Contact Information

    Principal

    • Mr. Matthew Hudson, President
    • Mr. Kirk Andres, Operations Manager

    Customer Contact

    • Mr. Kirk Andres, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (505) 292-9247
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    RotorRooter conducted a sewer line repair at my residence. My insurance company was handling the claim, we requested an itemized list of work being conducted. They said they couldn't give one until job was finished. I provided the $7,200 down payment needed to start the job with the agreement that the final payment would be given once project was completed. I still never received an itemized list but have every intention of paying the rest once my insurance issues me the check. RotoRooter representative Julie ******* called a day after the job was complete demanding immediate payment and that RotoRooter was putting a lean on my house if payment wasn't received by the end of the working day (5/17/22) I kindly explained that I had every intention on paying the remainder and that my insurance company was issuing me a check but it would be a day or two to clear. Julie wasn't happy with that and threatened again the lean against my house as well as to the credit Bureau. I have outstanding credit and I am extremely angry with the way RotoRooter is handling this situation. Very unprofessional and rude to say the very least. I plan on pursuing legal action against RotoRooter if they try to put a lean against my home.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gary L

    1 star

    05/29/2023

    Not a plumber I would call again. I had recently called Rotor Rooter to fix a leaking tub faucet as well as a leaking lavatory faucet. ********* came out to give us an estimate to which I reluctantly agreed to thir $170/hr. After the older tech removed the tub faucet handle he exclaimed he didnt have the ability to get a brass ring off so he told the younger tech, lets go. He then reinstalled the tub handle upside down and facing the wrong direction. Not at like he found it. As he was leaving he told ** to spray wd40 on it and to call back in a week.I was so upset after seeing what they did to the tub faucet not to mention scuffing my tub with their work boots. I decided I wont be calling back. I called another plumber who came out and fixed both faucets and tightened the toilet down as it was a bit loose and he only charged $125. He was much more professional than the plumber wannabes.

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