BBB Business Review

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This business is not BBB accredited.

Boyd's Imaging Products

Phone: (408) 935-2043 View Additional Phone Numbers P.O. Box 53104, Albuquerque, NM 87153 ! There is an alert on Boyd's Imaging Products !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary Read complaint details

222 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 2
Delivery Issues 161
Guarantee/Warranty Issues 0
Problems with Product/Service 57
Total Closed Complaints 222

Additional Complaint Information

BBB files indicate that this company has a pattern of complaints concerning non-delivery of ordered items. Consumers also express difficulty in reaching the company regarding their products that have not been received. BBB serving New Mexico and Southwest Colorado contacted the company regarding this pattern of complaints but the company failed to respond and notify BBB how they were going to correct the problem.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Boyd's Imaging Products
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 02, 2014
Business Management
Mr. Ben Boyd, Co-Owner Mr. Aaron Boyd, Customer Service Manager
Contact Information
Customer Contact: Mr. Aaron Boyd, Customer Service Manager
Principal: Mr. Ben Boyd, Co-Owner
Related Businesses
ADB Enterprise
Business Category

Online Retailer

Alternate Business Names
BudgetScents Geek2Seek Yohiba
Additional Tradenames, Addresses & Phone Numbers

As of April 2015, BBB Serving New Mexico and Southwest Colorado has confirmed that all local telephone numbers with a 505 area code for this business are now out of service and the only working phone number, (408) 935-2043, reaches a recording asking callers to leave a message.  As of October 2015, only one website,, is up and running, but it is only one page informing consumers that they are no longer taking any new orders, but they are still shipping orders and accommodating customer service needs for existing orders.  

Industry Tips
Online Shopping

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.