BBB Business Review

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This business is not BBB accredited.

Phone: (837) 378-8432 Highway 550, Durango, CO 81301 ! There is an alert on !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for include:

  • Length of time business has been operating
  • 14 complaint(s) filed against business
  • Failure to respond to 12 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

14 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 13
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 14

Additional Complaint Information

BBB files indicate that this company has a pattern of complaints concerning non-delivery of ordered items. Consumers also express difficulty in reaching the company regarding their products that have not been received. BBB serving New Mexico and Southwest Colorado contacted the company regarding this pattern of complaints but the company failed to respond and notify BBB how they were going to correct the problem.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 23, 2014
Business Management
Malleswara Rao Ganta, Customer Service Mr. Balaraju Gummadi Ms. Sharon Rose V Ms. Vanessa Villanueva, Website Registrant
Contact Information
Customer Contact: Malleswara Rao Ganta, Customer Service
Business Category

Online Retailer

Alternate Business Names
Malleswara Rao Ganta
Additional Information

During the course of our investigation, BBB Serving New Mexico and Southwest Colorado found a similar website,, allegedly based out of Columbia, South Carolina. The websites are similar in appearance and the registration for both websites includes the same contact name, David Yarla, and the same email address. BBB Serving New Mexico and Southwest Colorado contacted the business to ask about the possible connection to the other website, but the business did not respond to our request. Consumers may view the Business Review for BudgetGoodsz by clicking here.

BBB Serving New Mexico and Southwest Colorado urges caution. BBB does not know where the busness is located, the business did not respond to our request for a true physical location, and the website appears to be hosted by servers located outside of the United States.

Additional Tradenames, Addresses & Phone Numbers

BBB Serving New Mexico and Southwest Colorado does not know where this business is truly located.  The address listed on the business website does not contain a specific street number.  Further, the website does not include a telephone number for the business should consumers wish to contact them with questions.  The telephone number listed in this Business Review, (837) 378-8432 is confirmed to be disconnected and no longer in service.  The business website was recently created April 13, 2014.   

Industry Tips
Online Shopping

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.