BBB Business Review

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BBB Accredited Business since

Patty Cake Nannies LLC

Additional Locations

Phone: (505) 570-5728 Fax: (505) 216-2216 143 A Avenida Ponderosa, Glorieta, NM 87535

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Patty Cake Nannies is a nanny and household staffing agency serving Northern New Mexico. We thoughtfully and attentively match families with housekeepers, private chefs, chauffeurs, domestic couples, professional nannies, experienced baby nurses, dedicated babysitters, mother's helpers, and home managers. All candidates represented by PCN must meet our rigorous 20 step screening requirements outlined in our Nanny Standards Checklist which is viewable on our website, www. Owner, Christal Patty has been in the nanny industry since 2006.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Patty Cake Nannies LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Patty Cake Nannies LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Patty Cake Nannies LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 19, 2011 Business started: 01/01/2006 in NM Business incorporated 05/21/2012 in NM
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Christal Patty, Owner Mrs. Jamie Sandoval, Business Manager
Contact Information
Principal: Ms. Christal Patty, Owner
Customer Contact: Mrs. Jamie Sandoval, Business Manager
Business Category

Nanny Service Personal Chef Chauffeur Service House Cleaning

Alternate Business Names
Santa Fe Nannies

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.