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Find a Location

La Posada de Santa Fe, Inc. has 1 locations, listed below.

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    Business ProfileforLa Posada de Santa Fe, Inc.

    Hotels

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This Company's business is Resorts/Hotels

    Business Details

    Location of This Business
    330 E Palace Ave, Santa Fe, NM 87501-2222
    BBB File Opened:
    9/7/1976
    Years in Business:
    104
    Business Started:
    1/1/1920
    Business Started Locally:
    1/1/1920
    Type of Entity:
    Corporation
    Alternate Business Name
    • La Posada de Santa Fe Resort & Spa
    • La Posada de Santa Fe, a Tribute Portfolio Resort & Spa
    Business Management
    • Ms. Marcia Sky, Manager of Marketing
    • Mr. Derrick Pair, General Manager
    Contact Information

    Customer Contact

    • Ms. Marcia Sky, Manager of Marketing
    • Mr. Derrick Pair, General Manager

    Industry Tip

    BBB Tip: Traveling soon? Be careful when booking a hotel room

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    We used the valet service to park our truck on Jily 3rd. When we came out the next morning, the truck had significant damage. We went to the front desk and valet came in with an accident report filled out. The valet driver had run into a bollard on both sides of the truck. We were assured their insurance would contact us within a few days. They have yet to call. We have made many attempts to call the manager of the property and they send us to voicemail and do not call back. We cannot repair the truck until their adjuster sees the truck and gives the repair shop their information. The repairs are over $20,000. We want this fixed, that's it. I don't think that is too much to ask. We do have a picture of the accident report which they refused to give us to begin with but the valet guy told us we could screenshot it.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving New Mexico and Southwest Colorado

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