BBB Business Review

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This business is not BBB accredited.

1st Century Mortgage

Additional Locations

Phone: (866) 550-1197 View Additional Phone Numbers 2003 Southern Blvd Ste 102, PBM#101, Rio Rancho, NM 87124 ! There is an alert on 1st Century Mortgage !

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This company's business is Mortgage Services

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on 1st Century Mortgage
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 02, 2009
Type of Entity


Business Management
Mr. Andy Cortez, Owner Ms. Jane Duncan Ms. Tamara Duncan, Contact Ms. Marie Johnson, Loan Officer Sarah Stevenson, Customer Care
Contact Information
Customer Contact: Ms. Jane Duncan
Business Category

Mortgage Brokers

Alternate Business Names
First Century Mortgage PD Financial
Additional Information

The address listed at 2003 Southern Blvd, Ste 102, PBM #101 in Rio Rancho, New Mexico is a mail drop. The actual location for 1st Century Mortgage is unknown, and BBB is unable to trace the exact address of the business.

Business Management

Financial Institutions Division states that as of March 3, 2009, neither 1st Century Mortgage nor PD Financial is licensed through them. If a consumer does business with an unlicensed firm, they do so at their own risk. Inquirers allege this company is cold calling them. 1st Century Mortgage allegedly states they are expanding into the leads program and need partners within the inquirers' areas. 1st Century Mortgage contends they have loans available within the callers areas.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.