BBB Business Review

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BBB Accredited Business since

Sameday Security

Phone: (575) 522-4046 Fax: (575) 993-5319 View Additional Phone Numbers 133 S Church St, Las Cruces, NM 88001 View Additional Web Addresses

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The Electronic Caregiver System Works in 5 ways:

1. Emergency Medical Technician Assistance At The Touch of A Button.  
A wearable wrist pendant and help button placed throughout the home provide quick access to panic alarms during any emergency. Class-B EMT Operators will stay in communication with you over a 2-way speaker and stay on the line with you until first responders arrive.

2. Dual-Watch Inactivity Sensing In Case Of Incapacitation.
Subtle sensors look for movement during the times of day you should be active. If no activity is detected during those times, your emergency contacts are alerted to check and see if you are okay. The average time a senior living independently is down after an accidental fall is 18 hours, and this process is designed to drastically reduce the time you’ll be down and alone after such a fall.

3. Medication Management.  
Keeping track of all the medications currently in use. Set reminder times when setting up your system and you’ll receive gentle chimes reminding you that it’s time. Going out of town? At the touch of one button you can set your system to “away.” 4. Discreet Pendant Provides Far-Reaching 1-Touch Help. Comfortable, discreet medical emergency pendant. Designed to remove possibility of neck injury, which is common in necklace pendants. Waterproof Remote Pendant with a range of 1000 ft. This device is a wireless personal emergency button that provides an ideal solution for people who need to raise emergency alarm calls when they are not close to the control panel.

5. Emergency Medical Technician Operators.  Each operator is a licensed Emergency Medical Technician. They have been trained in anatomy, cardiovascular and respiratory systems, airway management, diabetes, allergies, pharmacology and oxygen equipment. They are experts in patient assessment and communications during emergencies including obstetrical and traumatic injuries. Our operators are experts with both adult and pediatric patients, and know what to do in case of injuries to the neck, head, abdomen and spine as well as patient extraction.During an emergency, our EMT operators interact with you to keep your distress down and confidence up. Operators will notify EMS services for your response, alert responders about your preferred hospital, notify friends, family or responsible parties.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sameday Security meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Sameday Security include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sameday Security
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 07, 2012 Business started: 02/23/2009 in NM Business started locally: 02/23/2009
Type of Entity

Sole Proprietorship

Business Management
Mr. Bryan J Chasko, Vice President, Public Relations Mr. Anthony Dohrmann, Owner
Contact Information
Principal: Mr. Bryan J Chasko, Vice President, Public Relations
Related Businesses
Safari Business Alliance
Business Category

Medical Alarms Consultants - Pharmaceutical Laboratories - Research & Development

Products & Services

Sameday Security sells the following brand(s): CADR+, Electronic Caregiver, LaserShield Systems, LifeSupport Medical, Safari Christian Business Alliance

Sameday Security offers the following product(s): Electronic Caregiver "Plus" System, Electronic Caregiver "Popular" System, LaserShield Instant Security, LaserShield Pro

Method(s) of Payment
Visa, Mastercard, American Express, Check.
Alternate Business Names
Life Support Medical The Electronic Caregiver Company

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.