BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

MGS Refrigeration, Heating & Cooling

Additional Locations

Phone: (575) 443-1249 Fax: (575) 437-1405 2749 N Florida Ave, Alamogordo, NM 88310

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Heating, ventilation, air conditioning contractor providing service to commercial and residential customers in New Mexico. Primary service area is in the Tularosa Basin. New installations and repairs. We bid new installations and remodels for commercial enterprises statewide.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that MGS Refrigeration, Heating & Cooling meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for MGS Refrigeration, Heating & Cooling include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on MGS Refrigeration, Heating & Cooling
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 17, 2003 Business started: 01/01/2000 in NM Business started locally: 01/01/2000 Business incorporated 12/17/2004 in NM
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

New Mexico Construction Industries Division
PO Box 25101, Santa Fe NM 87504-5101
Phone Number: (505) 476-4700
Fax Number: (505) 476-4615
The number is 83390.

Type of Entity


Business Management
Mr. Gary Stevens, Partner Ms. Mary Stevens, Secretary
Contact Information
Principal: Mr. Gary Stevens, Partner
Principal: Ms. Mary Stevens, Secretary
Business Category

Mechanical Contractors Ventilating Contractors Air Conditioning Repair Air Duct Systems Heating Equipment & Systems Cleaning & Repair Restaurant Equipment - Repair & Service Ventilating Systems - Cleaning Refrigeration Equipment - Commercial - Sales & Service Furnace Sales & Service Air Conditioning Contractors & Systems

Products & Services

MGS Refrigeration, Heating & Cooling sells the following brand(s): We service and install all brands.

MGS Refrigeration, Heating & Cooling offers the following product(s): Air conditioning systems, Air purification equipment, Commercial refrigeration systems, Duct systems, Heating and air filters, Heating systems, Preventive maintenance contracts

Method(s) of Payment
Cash, check, money order and all major credit cards.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.