BBB Business Review

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Description

Full Service Locksmith for Residential/Commercial/Auto-Keys, Locksmithing, Master Key Systems, Lock Replacement, Lock-outs, Security Systems


BBB Accreditation

A BBB Accredited Business since

BBB has determined that 5kgs Security Professionals, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for 5kgs Security Professionals, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on 5kgs Security Professionals, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 14, 2014 Business started: 04/02/2013 in NM Business incorporated 04/29/2013 in NM
Type of Entity

Franchisee Principal System Forward America, Inc.

Business Management
Mr. Greg Steen, President/General Manager Ms. Kathy Steen, CFO
Contact Information
Principal: Mr. Greg Steen, President/General Manager
Principal: Ms. Kathy Steen, CFO
Business Category

Locks & Locksmiths Auto Alarms & Security Systems

Products & Services

5kgs Security Professionals, Inc. offers the following product(s): Car keys and remotes, Car transponder (chip) keys, Commercial door locks and hardware, Residential door locks and hardware

Method(s) of Payment

Cash and all major credit cards.  We do not accept personal checks.

Alternate Business Names
5 KG's Security Professionals, Inc. Pop A Lock Pop-A-Lock of Albuquerque
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.