BBB Business Review

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This business is not BBB accredited.

Pre-Paid Legal Services, Inc.

Additional Locations

Phone: (575) 443-3155 2200 North Florida Ave #123, Alamogordo, NM 88310

Click for BBB Rating on Pre-Paid Legal Services, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company markets legal service plans that include attorney consultation, will preparation, traffic violation defense, automobile-related criminal charges defense, letter writing, document preparation and review and a general trial defense. Additionally, the firm offers programs to protect members from identify theft and other security services

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Pre-Paid Legal Services, Inc.. BBB of Central Oklahoma has the full report as that BBB handles all complaints for Pre-Paid Legal Services, Inc..

Additional Information

BBB file opened: March 26, 2010 Business started: 08/01/2003 Business started locally: 08/01/2003 Business incorporated 08/01/2003 in
Type of Entity


Business Management
Mr. Everette Brown, Owner/Independent Associate Ms. Autumn Serna, Owner/Independent Associate
Contact Information
Customer Contact: Mr. Everette Brown, Owner/Independent Associate
Business Category

Legal Services Plans

Alternate Business Names
Legal Shield Pre-Paid Legal Services Everette Brown, Autumn Serna
Business Management

BBB Reliability Reports and Dispute Resolution for this company are provided by the BBB serving Central Oklahoma. Their report can be seen at Pre-Paid Legal Services, Inc.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.