Business ProfileforAlliance Landscaping, Inc.

Hired the landscapers to install turf and sprinkler system. The grass was almost dead when they installed it and they stated that it will be fine. The installers set the sprinkler system and said to leave it on the timer which floods the patio. They promised that they would replace the dead grass as this was the last of the sod they had available. During the winter, we called and complained about the grass and bushes and they said they were fine. When spring came, they said they were bust and would come out as soon as they were able. Today they arrived and refused to replace anything. When asked how was in charge and gentleman said me then ignored. I asked for the boss and he said a name. I asked for the phone number and he said "find it". I told him if he is in charge, he shouldn't talk to customers like that. He proceeded to call me a name in Spanish (I won't repeat it here) so I asked him to leave my property. Once I got the manager on the phone, I was told to be reasonable and let him back to finish the job. Horrible customer service, they won't stand by their product, and they expect me to take rude customer service from their staff. They are not concerned how this makes people feel. I would like my sod replaced, drainage fixed so water doesn't come onto the patio, sprinklers aligned, trenches filled, and an apology!!