BBB Business Review

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This business is not BBB accredited.

Quest Diagnostics Inc.

Additional Locations

Phone: (505) 727-6300 Fax: (505) 727-6205 View Additional Phone Numbers 5601 Office Blvd NE, Albuquerque, NM 87109

Click for BBB Rating on Quest Diagnostics Inc.

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Is a nationally recognized, full service medical & federally certified drugs-of-abuse testing laboratory. Offers medical laboratory, forensic toxicoloogy, & people P.L.A.N. services

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Quest Diagnostics Inc.. BBB Serving New Jersey has the full report as that BBB handles all complaints for Quest Diagnostics Inc..

Additional Information

BBB file opened: February 18, 1983 Business started: 01/01/2012 Business started locally: 01/01/2012 Business incorporated 01/01/1972 in
Type of Entity


Business Management
Ms. Nanci George, VP Sales Dr. Surya N. Mohapatra, PhD, Chairman, President and CEO
Contact Information
Customer Contact: Ms. Nanci George, VP Sales
Business Category

Laboratories - Medical


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.