BBB Business Review

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BBB Accredited Business since

Shelton Jewelers, Ltd.

Phone: (505) 881-1013 Fax: (505) 881-7006 7001 Montgomery Blvd NE Ste 3, Albuquerque, NM 87109

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Sales of Custom Jewelry and Accessories

sale of name brands like Mikimoto, Hearts on Fire, John Hardy, Konstantino, Ball watch etc...

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Shelton Jewelers, Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Shelton Jewelers, Ltd. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Shelton Jewelers, Ltd.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 10, 1984 Business started: 01/05/1984 in NM Business started locally: 01/05/1984 Business incorporated 09/20/1984 in NM
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Eric Shelton, President Ms. Erica L Shelton, Marketing Director
Contact Information
Principal: Mr. Eric Shelton, President
Business Category

Jewelers - Retail Jewelry Repair Watches - Service & Repair Appraisal - Jewelry Jewelry Designers

Products & Services

Shelton Jewelers, Ltd. sells the following brand(s): Ball WatchUSA, Carlex, Denny Wong, Hearts on Fire, John Hardy, Konstantino, Mikimoto, Parade Designs, Scott Kay Mens , Simon G, Triton, William Henry Knives

Shelton Jewelers, Ltd. offers the following product(s): watch bands, wedding and engagement rings, fashion jewelry, custom jewelry, estate jewelry and so on, watches,

Method(s) of Payment
credit, debit, personal checks etc.
Refund and Exchange Policy
20 days for a refund after the date of purchase.  If altered or special ordered no refunds or exchanges. 

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.