BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Metro Source Enterprises, LLC

Phone: (505) 203-6518 Fax: (505) 212-0651 View Additional Phone Numbers 518 Mesilla St NE, Albuquerque, NM 87108 http://www.metrosourcenow.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company's business is janitorial services, maid services, and carpet cleaning services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Metro Source Enterprises, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Metro Source Enterprises, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 03, 2009 Business started: 12/01/2008 Business started locally: 12/01/2008 Business incorporated 12/24/2008 in
Type of Entity

Corporation

Business Management
Mr. Andres Griego, President/CEO
Contact Information
Customer Contact: Mr. Andres Griego, President/CEO
Business Category

Janitor Service Maids & Butlers Service

Alternate Business Names
Albuquerque Maid Service Metro Maids of Albuquerque
Business Management

Based on BBB files, this company has a pattern of complaints and has failed to correct the underlying reason for the complaints. Complaints concern that company does not show for scheduled cleaning appointments. BBB contacted this company by mail on 8/28/2012 about their complaint pattern. The company failed to respond.

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention by the Bureau.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.