BBB Business Review

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BBB Accredited Business since

Suddenlink Communications

Additional Locations

Phone: (877) 612-5036 Fax: (575) 769-3140 View Additional Phone Numbers 1106 N Main St, Clovis, NM 88101 http://www.suddenlink.com/


Click for BBB Rating on Suddenlink Communications

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Description

Telephone Communications Service


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Suddenlink Communications meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Suddenlink Communications. BBB of E. Missouri & S. Illinois has the full report as that BBB handles all complaints for Suddenlink Communications.


Additional Information

BBB file opened: March 04, 2013 Business started: 05/25/2006 in NM Business started locally: 05/25/2006
Type of Entity

Sole Proprietorship

Business Management
Mr. Dave Gilles, Manager
Contact Information
Principal: Mr. Dave Gilles, Manager
Business Category

Internet Services Telephone Communications Television - Cable, CATV & Satellite

Alternate Business Names
Cequel Communications
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.