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Find a Location

Brainstorm Internet has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Brainstorm Internet

      120 Rock Point Dr Ste A Durango, CO 81301-7717

    • Brainstorm Internet

      123 N 7th St Unit 110 Grand Junction, CO 81501-3544

    Business ProfileforBrainstorm Internet

    Internet Service
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company's business is Information Search Retrieval Services.

    Business Details

    This is a multi-location business.

    Find a Location

    Brainstorm Internet has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Brainstorm Internet

        120 Rock Point Dr Ste A Durango, CO 81301-7717

      • Brainstorm Internet

        123 N 7th St Unit 110 Grand Junction, CO 81501-3544

      Location of This Business
      120 Rock Point Dr Ste A, Durango, CO 81301-7717
      BBB File Opened:
      9/10/2001
      Years in Business:
      24
      Business Started:
      11/8/1999
      Business Incorporated:
      2/21/2002
      Type of Entity:
      Corporation
      Alternate Business Name
      • Futurum Communications Corporation
      • Forethought
      • San Isabel
      Business Management
      • Ms. Cynthia Dow, Administration Manager
      • Mr. Russ Elliott, President
      • Mr. Jawaid Bazyar, President
      • Ms. Tamara Chapman, Controller
      Contact Information

      Principal

      • Mr. Jawaid Bazyar, President

      Customer Contact

      • Mr. Jawaid Bazyar, President
      • Ms. Tamara Chapman, Controller
      Additional Contact Information

      Fax Numbers

      • (970) 259-5779
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/05/2021

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I have been receiving e-mail service through Brainstorm for several years. The service has been poor over the past few years, but eventually, problems have been resolved. However, my email through brainstorm did not work this morning after several attempts. I attempted to contact the company by phone, and via their web page. the phone appears to have been disconnected and there is no way to contact them now. It appears they have "cut and run," leaving me and other customers without service. Interestingly, they contacted my husband via email yesterday and requested on line payment. Guess they were preparing to skip out. What can I do?

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James M

      1 star

      09/27/2021

      Poor customer service, can almost never reach anyone directly and service too unreliable for my use. Two years ago they sent an email saying my annual plan was being discontinued and they were only offering month-to-month, but I could prepay. Now that I am cancelling, they say there policy is to offer no refund of my prepaid monthly fees. This policy was indicated nowhere on my last two renewals. Twice tried to return my equipment during posted business hours, but their office was closed. Reached a customer service rep to cancel my account and was told the only way to cancel was by an emailed form that makes you agree to their terms. When I said this wasn't acceptable the rep hung up on me. They are one of the few options in my area, but I would never recommend them.

      Local BBB

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