BBB Business Review

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This business is not BBB accredited.

Bankers Life

Phone: (505) 872-2153 Fax: (505) 830-6988 6501 Americas Parkway NE Ste 1020, Albuquerque, NM 87110

Click for BBB Rating on Bankers Life

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Through a simple, interactive discussion, our insurance agents gather information about four factors: retirement income, health expenses, extended care and final expenses. With your help, we’ll build a plan that helps provide security and peace of mind—so you can take in all the joys of retirement!

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Bankers Life. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Bankers Life.

Additional Information

BBB file opened: October 21, 2015 Business started: 01/01/1879 in IL
Business Management
Mr. Jeffrey Hakes, Branch Sales Mgr.
Contact Information
Customer Contact: Ms. Shana Craig, Branch Office Administrator
Principal: Mr. Jeffrey Hakes, Branch Sales Mgr.
Business Category

Insurance Services Insurance Companies Insurance Agency Insurance Agents

Products & Services

Bankers Life sells the following brand(s): Bankers Life and Casualty Company, Colonial Penn Life Insurance Company, Humana

Bankers Life offers the following product(s): Critical Illness Policies, Fixed Annuities, Fixed Indexed Annuities, Fixed Indexed Universal Life Insurance, Fixed Universal Life Insurance, Home Health Care Insurance, Hospital Indemnity Plans, Immediate Annuities, Juvenile Life Insurance, Long Term Care Insurance, Medicare Advantage Plans, Medicare Part D Prescription Drug Plans, Medicare Supplements, Short Term Care Insurance, Single Premium Life Insurance, Term Life Insurance, Whole Life Insurance

Alternate Business Names
Bankers Conseco Life Insurance Company CNO Financial Group CNO Services LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.