BBB Business Review

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BBB Accredited Business since

Roy Willis Insurance

Phone: (575) 885-3276 Fax: (575) 885-0005 312 N Canal St Ste B, Carlsbad, NM 88220 https://www.facebook.com/roywillis.farmersagency


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Description

Insurance Company for Cars, Houses, RV's, Motorcycles, Commercial Insurance, Health, Life and Financial Services, 401 K, 529 College and Retirement Plans


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Roy Willis Insurance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Roy Willis Insurance. BBB of Los Angeles and Silicon Valley has the full report as that BBB handles all complaints for Roy Willis Insurance.


Additional Information

BBB file opened: March 01, 2016 Business started: 12/27/2011 in NM
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

New Mexico Office of Superintendent of Insurance
PO Box 1689, Santa Fe NM 87504-1269
http://www.osi.state.nm.us/
Phone Number: (855) 427-5674
Fax Number: (505) 827-4734
loretta.trujillo@state.nm.us
The number is 294309.

New Mexico Office of Superintendent of Insurance
PO Box 1689, Santa Fe NM 87504-1269
http://www.osi.state.nm.us/
Phone Number: (855) 427-5674
Fax Number: (505) 827-4734
loretta.trujillo@state.nm.us
The number is 367364.

Type of Entity

Sole Proprietorship

Business Management
Mr. Roy Willis, Owner/Agent Ms. Jennifer Lemon, Marketing Director
Contact Information
Principal: Mr. Roy Willis, Owner/Agent
Business Category

Insurance - Auto Insurance - Health Insurance - Homeowners Insurance Services - Commercial Financial Services

Alternate Business Names
Farmers Insurance-Roy Willis
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.