BBB Business Review

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BBB Accredited Business since

Footprints Home Care, Inc.

Phone: (505) 828-3918 Fax: (505) 821-6130 5941 Jefferson St NE Ste A, Albuquerque, NM 87109 http://www.footprintshomecare.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Care Management Services—FootPrints empowers Clients to direct their own care and provides a single point of contact for access to the many aspects of care, including but not limited to: In-home caregiving services, Geriatric Care Management, Guided Care Nursing, Medication Management, etc.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Footprints Home Care, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Footprints Home Care, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Footprints Home Care, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 23, 2006 Business started: 09/01/2005 in NM Business incorporated 05/11/2000 in NM
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

New Mexico Health Services Division
2040 S Pacheco St 2nd Floor Room 413, Santa Fe NM 87505-5472
http://www.state.nm.us1
Phone Number: (505) 476-9025
Fax Number: (505) 476-9026
The number is 6214.

Type of Entity

Corporation

Business Management
Mr. Brian Fletcher, President Ms. Misty Foster, Executive Administrative
Contact Information
Principal: Mr. Brian Fletcher, President
Customer Contact: Ms. Misty Foster, Executive Administrative
Business Category

Home Health Services

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.