BBB Business Review

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BBB Accredited Business since

Pro Active Hearing, LLC

Additional Locations

Phone: (575) 622-0375 Fax: (575) 622-0575 214 W 1st St, Roswell, NM 88203 http://www.proactivehearing.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Hearing Aids & Devices- Also Parts & Repairs.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pro Active Hearing, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Pro Active Hearing, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Pro Active Hearing, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 25, 2013 Business started: 08/01/2013 in NM Business started locally: 08/01/2013 Business incorporated 12/03/2012 in NM
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Speech, Audiology & Hearing Aid Dispensers Board
2055 Pacheco St Suite 400, Santa Fe NM 87504
http://www.rld.state.nm.us/b&c/speech/index.htm
Phone Number: (505) 476-4640
Fax Number: (505) 476-4620
Speech/Hearing@state.nm.us
The number is 0800.

Type of Entity

Limited Liability Company (LLC)

Business Management
Dr. Michelle Jones, Owner Mr. Richard Jones, Co-Owner/Manager
Contact Information
Principal: Dr. Michelle Jones, Owner
Principal: Mr. Richard Jones, Co-Owner/Manager
Business Category

Hearing Aids & Assistive Devices

Alternate Business Names
Pro Active Hearing
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.